Thank you for shopping with Green Punk Designs! We are committed to providing you with the best shopping experience for all your electronic needs. This Shipping Policy outlines the terms and conditions related to the shipment of your orders within South Africa. Please take a moment to read through this information carefully.

1. Order Processing Time:

• Orders placed on www.greenpunk.co.za are typically processed within 1 to 2 business days (excluding weekends and public holidays) from the time the order is received.
• Please note that during peak seasons or promotional events, processing times may be slightly longer, but we always strive to get your orders to you as quickly as possible.

2. Shipping Methods and Delivery:

• Green Punk Designs offers door-to-door shipping within South Africa.
• We use reputable courier services to deliver your orders, ensuring safe and efficient delivery to your specified shipping address.
• Delivery times may vary based on your location and the courier’s schedules, but most orders are delivered within 3 to 5 business days.

3. Shipping Charges:

• Shipping charges are calculated based on the weight and dimensions of the items in your order, as well as your delivery address. The shipping fee will be displayed during the checkout process, giving you full transparency before completing your purchase.

4. Tracking Your Order:

• Once your order has been processed and shipped, we will provide you with a tracking number via email.
• You can use this tracking number to monitor the status and progress of your shipment on the courier’s website.

5. Undeliverable Packages:

• In the event that a package cannot be delivered due to an incorrect or incomplete address, the package will be returned to Green Punk Designs.
• We will attempt to contact you to correct the address, and an additional shipping fee may apply for re-delivery.

6. Shipping Restrictions:

• At this time, we only offer shipping services within South Africa. We do not ship internationally.

7. Order Cancellation and Changes:

• If you need to make changes to your order or cancel it after it has been placed, please contact our customer support as soon as possible. We will do our best to accommodate your request, but we cannot guarantee changes or cancellations if the order has already been processed and shipped.

8. Damaged or Defective Items:

• In the unlikely event that your order arrives damaged or with defects, please contact our customer support immediately.
• We will arrange for the return of the damaged item and provide a replacement or refund, in accordance with our Return Policy.

9. Late Delivery:

• While we strive to deliver your orders within the estimated timeframe, unforeseen circumstances or delivery delays may occur due to factors beyond our control.
• If your order is significantly delayed, please contact us, and we will investigate the matter with the courier to provide you with an update and a resolution.

10. Contact Information:

• If you have any questions, concerns, or require assistance regarding our Shipping Policy or your order, please reach out to our customer support team.

Note: Green Punk Designs reserves the right to update and modify this Shipping Policy at any time without prior notice. It is the responsibility of the customer to review this page periodically for any changes. The Shipping Policy in effect at the time of your order will apply to your purchase.